Here at the Servicemembers Civil Relief Act Centralized Verification Service, we work hard to make sure all our customers are satisfied. When they’re happy, we’re happy. We love customer testimonials, but not all satisfied customers think to provide one, so sometimes we reach out to them.
One of our best customers, Southern Maryland Law, uses our service frequently in its capacity representing homeowners associations and landlord/tenant agreements.
Tenants can often fall behind on their rent, or homeowners within managed subdivisions can sometimes find themselves delinquent in their HOA dues. When this happens, the next step for associations and landlords is usually to file suit. But if your tenant or association member is in the military and goes on active duty, you need to proceed cautiously.
The Servicemembers Civil Relief Act protects servicemembers from certain actions. Seeking judgment against them without the proper documentation can result in fines and other penalties.
Have Verification in Hand
SCRACVS provides those in need with documentation regarding a debtor’s military status. If you find out your tenant or member is not in the military, you can bring the documentation we provide you to court as proof, and this will help move your case forward more quickly. If our search shows the debtor is on active duty, you can then proceed with your claim through the proper channels.
For those who frequently deal with such matters, a service such as ours is invaluable.
Southern Maryland Law, in practice for more than 50 years, has been using SCRACVS as long as they can remember.
“We use this service just about every month,” said Melissa, a paralegal at Southern Maryland Law, “though the frequency depends on the active caseload.”
What Southern Maryland Law loves about SCRACVS is how quickly we provide the important information they need.
‘Consistent and Reliable’
“Speed and response times have always impressed me,” Melissa said. “It’s consistent and reliable, allowing us to plan our work accordingly.”
Sometimes when you look for something and you can’t find it, you assume it isn’t there, but that isn’t always necessarily the case, is it? With SCRACVS, when we give you a “yes” answer, you can be sure it’s a yes, and it’s the same with a no answer.
“To the best of my knowledge, we’ve never had issues with the accuracy,” Melissa said.
In court cases such as the ones Southern Maryland Law handles, accurate results are critical. Anything less can result in disastrous consequences for a business or individual.
Our Customer Testimonials: Valuable Service, Reasonable Price
For a charge of $36.40 each, you can get an unequivocal answer to your query about whether your debtor is (or was) in the military. For an extra $20, we can provide a military affidavit to take to court with you.
“The price seems fair,” Melissa said.
We’re Here for You
One of the best parts about using SCRACVS, Melissa said, is the availability of live help. We offer free telephone and chat support to our customers.
“One of the things I really appreciate about this service is that the few times we’ve had an issue or needed help, an actual person responded very quickly and were very helpful,” Melissa said. “I’ve never felt like a number in a queue.”
For this reason alone, Melissa said, she would recommend SCRACVS to others.
Straightforward and Simple
Tammy Bell, who works in accounts receivable at American International Movers, also loves the service she gets from SCRACVS.
“It’s pretty easy,” she said. “We use it to see if our customers are still on active duty.”
Servicemembers are frequent customers of moving and storage companies, and if they’re called to active duty suddenly, they may stop making payments for their storage lockers. While delinquent tenants are not uncommon in the industry, courts make special allowances for servicemembers on active duty.
Although moving and storage companies are often in court to get permission to padlock a storage unit or sell the contents, they must proceed differently with military personnel.
“We need to know if they’re on active duty” first, Bell said.
Count on Our Reliability
Court cases can drag on for months. If you don’t have the proper documentation to present at a hearing, the judge could continue the case. This can result in you losing even more time. So dependability and promptness are key.
“I’ve gotten a quick response on all the ones I put in,” Bell said.
We know we’re doing a good job when we hear what our customers have to say, and now you know it too! Contact SCRACVS today with your military service verification queries, and you’ll have answers by tomorrow.